Shipping Policy for Global Mobile Cold Rooms

Effective Date: 19.10.2024

At Global Mobile Cold Rooms, we aim to provide our customers with a seamless shopping experience, including transparent and efficient shipping services. This Shipping Policy outlines our shipping methods, costs, delivery times, and other important details to ensure compliance with regulations.

1. Shipping Costs

Shipping costs are calculated based on the product’s size, weight, and destination. The exact shipping charges will be displayed at checkout before you complete your order. We strive to provide competitive shipping rates and ensure there are no hidden fees.

Domestic Shipping:

  • Standard Shipping: starting from $50.25 depending on the size
  • Express Shipping: starting from $74.07

International Shipping:

  • Standard Shipping: starting from $79.99
  • Express Shipping: starting from $105.00

Free Shipping:
Free shipping may be offered for specific promotions or orders exceeding a certain value, as indicated on the product page or at checkout.

2. Delivery Times

We process and ship orders within 1-2 business days after receiving payment. Delivery times depend on the shipping method selected and the destination:

  • Standard Shipping: 7-10 days (allow 1-2 business days for processing within Australia)
  • Express Shipping: 2-5 days (allow 1-2 business days for processing within Thailand)
  • International Shipping: Delivery times vary by region and are provided at checkout. Typically, between 10-21 days (allow 1-2 business days for processing).

Please note:

  • Delivery times are estimates and may vary due to external factors, including courier delays or weather conditions.
  • Tracking information will be provided once your order is shipped, allowing you to monitor your package.

3. Order Processing

Orders are processed during regular business hours, Monday to Friday, excluding public holidays. Orders placed after hours or on weekends will be processed the next business day.

4. Shipping Restrictions

We currently ship to most regions within Asia and select international destinations. However, certain products may have shipping restrictions due to size, weight, or regulatory requirements.

For products like Mobile cold room and other large items:

  • Delivery Requirements: Ensure you have a safe and accessible location for delivery.
  • Special Handling: Some items may require special handling and coordination with our delivery partners.

5. Loss or Damage

We take great care in packaging your items to ensure they arrive safely. However, in the unlikely event your order is lost or damaged during transit:

  • Contact us immediately at info@globalmobilecoldrooms.com.
  • Provide your order number and a description of the issue.
  • We will work with the carrier to resolve the issue and may offer a replacement or refund as appropriate.

6. Age Restrictions

For certain products, including Mobile cold rooms, the minimum age for purchase is 18 years. By completing a purchase, you confirm that you meet this age requirement. This policy ensures compliance with safety guidelines and promotes responsible ownership. Proof of age may be required at the time of purchase or delivery.

7. Returns and Refunds

For information on returns and refunds, please refer to our Returns Policy. Products must be returned in their original condition, unused, and within the specified timeframe to qualify for a refund or exchange.

8. Compliance with Regulations

Our shipping practices adhere to all relevant laws and regulations, including the safe transport of regulated items. For products like Cold rooms, ensure compliance with local laws and guidelines before use.

9. Customer Support

If you have any questions or concerns regarding your order or our shipping policy, please contact us:

10. Updates to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on this page. Please review this policy regularly to stay informed about our shipping terms.

At Global Mobile Cold Rooms, we are committed to delivering a smooth and reliable shopping experience. Thank you for choosing us for your product needs.